Frequently Asked Questions
Everything you need to know about bringing Marivelle Home into your space.
What is the typical shipping timeframe for furniture items?
Most of our furniture and oversized decor items are processed within 3-5 business days. Delivery typically takes between 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Marivelle Home ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
How can I track the status of my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are your wood products sustainably sourced?
Yes, Marivelle Home is committed to sustainability. We partner with artisans and manufacturers who utilize FSC-certified timber and eco-friendly finishes to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.